Shipping policy

Thank you for supporting Author T.L. Smith! I'm thrilled to ship books and exclusive merchandise to readers worldwide. Please review this shipping policy for all the details you need.

Shipping Information

- Processing Time: Orders are processed within 5-7 business days. Processing times may be longer during sales, new releases, or holidays.

- Shipping Methods & Delivery Times:
  - Domestic Shipping (within the U.S.): 3-7 business days after processing.
  - International Shipping: 10-21 business days after processing, depending on the destination and customs.

Note: Delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Rates

- Shipping rates are calculated at checkout based on weight, destination, and shipping method selected.
- International customers are responsible for any customs duties, taxes, or fees imposed by their country.

Order Tracking

- You will receive a shipping confirmation email with a tracking number once your order has been shipped.
- Please allow 48 hours for the tracking information to update.

Lost, Stolen, or Damaged Packages

- We are not responsible for lost, stolen, or delayed packages once they have been handed to the carrier.
- If your package arrives damaged, please contact us within 7 days of receipt with photos of the damage, and we will assist you in filing a claim with the carrier.

No Refunds Policy

- All sales are final. We do not offer refunds, returns, or exchanges on any products, including books and merchandise.
- If you receive a defective item, please contact us within 7 days of receiving your order for assistance.

International Shipping Considerations

- Customs policies vary by country. We are not responsible for customs delays.
- Please ensure that the shipping address provided is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at t.lsmith@outlook.com.

Thank you for supporting me. Happy reading!